Terms of Service

Effective date: July 31, 2026

These terms govern use of the software and services provided by Avita OC LLC (“Avita”), including the Avita salon-management platform, the online booking experience at book.avita.salon, and related applications. By using the service you agree to these terms.

The service

Avita provides scheduling, point-of-sale, and business-management software to independent salons and spas (“salons”). Appointments, services, and products offered through the platform are provided by the salon you book with, not by Avita. Payments are processed by Stripe; each salon is the merchant of record for its own sales.

Accounts

You are responsible for the accuracy of information you provide and for keeping your credentials secure. Salons are responsible for the content they publish and the services they deliver.

Text messaging terms

By providing your mobile number during booking you agree to receive appointment-related text messages (confirmations, reminders, follow-ups) from the salon you booked with, sent through Avita. Message frequency varies with your appointment activity. Message and data rates may apply. Reply STOP to cancel at any time or HELP for help. Carriers are not liable for delayed or undelivered messages.

Acceptable use

You may not use the service to violate any law, infringe others’ rights, send unsolicited messages, or interfere with the operation or security of the platform.

Disclaimers & liability

The service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, Avita’s aggregate liability arising out of the service is limited to the amounts paid to Avita for the service in the twelve months preceding the claim.

Changes

We may update these terms; material changes will be posted on this page with a new effective date. Continued use after changes take effect constitutes acceptance.

Contact

Avita OC LLC — support@avita.salon