Avita/The booking page shows no available times

The booking page shows no available times

Almost always hours. Here is the order to check.

Help/Troubleshooting

The page loads, the service is listed, and every day is empty.

Availability is the overlap of three things. A gap in any one empties the calendar.

1. Branch hours

Settings → Locations → Hours. A day with no hours is closed, and a branch with no hours at all is closed every day.

2. Staff working hours

Team → the person → Working hours. A stylist with no hours is never offered — they look permanently booked.

This is the most common cause. Branch hours get filled in during setup; staff hours often do not.

3. The service is assigned to someone

Services → the service → Staff. A service nobody can perform has no availability, even with hours everywhere.

Other things that empty a calendar

  • Lead time. A service with a 24-hour minimum booking notice shows nothing for today or tomorrow morning. Settings → Booking.
  • Everyone is booked. Genuinely full days look identical to misconfigured ones — check the internal calendar to tell them apart.
  • Time off. A stylist on holiday is correctly unavailable.

Quick test

Set one stylist to 09:00–18:00 Monday to Friday, assign them to one service, and check next Monday. If times appear, the configuration is sound and the gap is in someone's hours.

Did this answer it? If not, email support@avita.salon — the subject line is filled in for you.