Training

Setup is designed to be finished in an afternoon and refined as you go. Nothing here has to be perfect before you take your first booking — the salon can be live with a partial menu and you can keep building it between clients.

1. 1

   Finish the setup wizard

   After your application is approved you'll land in a guided setup: salon profile, how you take payment, your location and hours, whether you're importing existing clients, and your service menu. You can leave and come back — progress is saved at each step.

2. 2

   Build your service menu

   Start from one of the built-in menu templates and edit rather than typing from scratch. Each service needs a name, a duration, and a price; categories and add-on services can wait until the basics work.

3. 3

   Add your staff

   Invite each stylist by email. They set their own password, and you decide what each role can see — a new stylist doesn't need access to payroll. Set working hours per person so the calendar only offers times someone is actually there.

4. 4

   Turn on online booking

   Your booking page goes live at book.avita.salon with your salon's name in the address. Share the link, put it in your Instagram bio, and embed it on your own site if you have one.

5. 5

   Take a test payment

   Ring up a small sale on yourself and refund it. This proves the register, the card reader, and the receipt email all work before a real client is standing at the desk.

The dashboard at app.avita.salon is where the business lives. A few things worth learning early, roughly in the order they’ll matter:

• The calendar — one column per staff member, drag to reschedule, click a gap to book. Filters at the top narrow to a location or a single person.
• Clients — every visit, note, photo, form, and payment for a person, on one screen. Client notes are visible to staff; private notes are owner-only.
• Memberships and packages — recurring revenue you set up once. Memberships bill on a schedule; packages are prepaid visits that can be gated to certain days or services.
• Reports — daily takings, service mix, staff performance, and the numbers your accountant asks for at year end.
• Payroll and commissions — set each stylist’s commission structure once and let the pay period calculate itself.

The desk runs on the iPad kiosk app, which is deliberately smaller than the full dashboard: it does the four things that happen at a counter and gets out of the way.

• Check-in — today’s arrivals in order, one tap to mark someone as here.
• Ring up a visit — services come across from the appointment; add retail products, apply a package or membership benefit, then take payment.
• Tips and card payments — the client picks a tip on screen before the card is presented, and the reader handles the tap or chip.
• Agreements — if a client bought a membership that needs terms accepted, the kiosk prompts for it at payment time rather than chasing paperwork later.

The iPad pairs to your salon with a one-time code from the dashboard, so a device can be set up without giving the front desk an owner login.

Stylists mostly need three things, and they’re the three things the stylist app opens to: what’s on today, who the next client is, and what was done last time. History and notes travel with the client, so a stylist covering someone else’s chair isn’t working blind.

If your salon is on commission, stylists can see their own earned totals for the current pay period without seeing anyone else’s.

Written reference for every feature lives in the documentation. If you’re moving from another system, start with the switching guide — it covers what transfers, what doesn’t, and the order to do things in.

For anything else, email support@avita.salon. Include your salon name and, if something went wrong on a specific booking or sale, roughly when it happened — it makes finding it much faster.